Feedback Question Samples for Furniture Store's customer
You can pick a sample of questions from this page.
We recommend you choose the quantity of questions between 4-6 for every period of the feedback report.
FSF-01) On a scale of 1 to 4, how would you rate your overall experience at our furniture store today?
(1) Very Dissatisfied
(2) Somewhat Dissatisfied
(3) Somewhat Satisfied
(4) Very Satisfied
FSF-02) How would you rate the quality of the furniture on display?
(1) Poor
(2) Fair
(3) Good
(4) Excellent
FSF-03) How would you rate the assistance and knowledge of our staff?
(1) Unhelpful and Uninformed
(2) Neutral
(3) Helpful and Somewhat Informed
(4) Very Helpful and Informed
FSF-04) How satisfied are you with the variety and selection of furniture available?
(1) Very Limited
(2) Limited
(3) Adequate
(4) Extensive
FSF-05) How would you rate the cleanliness and ambiance of our gallery?
(1) Very Dirty and Uninviting
(2) Could Be Cleaner and More Inviting
(3) Clean and Inviting
(4) Immaculately Clean and Inviting
FSF-06) Based on your visit, how likely are you to make a purchase from our furniture store?
(1) Very Unlikely
(2) Somewhat Unlikely
(3) Somewhat Likely
(4) Very Likely
FSF-07) How would you rate the pricing of the furniture in our store?
(1) Overpriced
(2) Somewhat Overpriced
(3) Reasonably Priced
(4) Excellent Value
FSF-08) Were you satisfied with the clarity and transparency of our pricing information?
(1) Very Dissatisfied
(2) Somewhat Dissatisfied
(3) Somewhat Satisfied
(4) Very Satisfied
FSF-09) Did you find our discounts and promotions to be appealing and competitive?
(1) Not Appealing
(2) Somewhat Appealing
(3) Very Appealing
(4) Extremely Appealing
FSF-10) How affordable do you perceive our furniture options to be?
(1) Not Affordable
(2) Somewhat Affordable
(3) Affordable
(4) Highly Affordable
FSF-11) Do you believe the prices of our furniture items reflect their quality and value?
(1) Poorly Reflects Value
(2) Somewhat Reflects Value
(3) Well Reflects Value
(4) Excellently Reflects Value
FSF-12) Were you provided with a thorough consultation regarding your individual needs?
(1) No consultation provided
(2) Limited consultation
(3) Adequate consultation
(4) Comprehensive consultation
FSF-13) How likely are you to recommend our store to friends or family?
(1) Very Unlikely
(2) Unlikely
(3) Likely
(4) Very Likely
FSF-14) Is there anything specific we could do to enhance your future visits to our store?
(1) Yes, and I’d like to provide details.
(2) Yes, but I don’t want to provide details.
(3) No, I’m completely satisfied.
(4) No, I can’t think of any improvements.
FSF-15) How did you first learn about us?
(1) Through a friend or family member
(2) Online search (Google, Bing, etc.)
(3) Social media (Facebook, Instagram, Twitter, etc.)
(4) Advertisement (online or offline)
(5) In-store signage or promotion
(6) Other (please specify)
Website Experience (if applicable)
WF-01) How would you rate your overall experience with our website?
(1) Very Dissatisfied
(2) Dissatisfied
(3) Satisfied
(4) Very Satisfied
WF-02) How easy was it to navigate our website and find the information you were looking for?
(1) Very Difficult
(2) Difficult
(3) Easy
(4) Very Easy
WF-03) Did you find the content on our website informative and helpful?
(1) Not at all
(2) Somewhat
(3) Very
(4) Extremely
WF-04) How would you rate the design and layout of our website?
(1) Poor
(2) Fair
(3) Good
(4) Excellent
WF-05) Did our website load quickly, and did you experience any technical issues?
(1) Yes, it loaded quickly with no issues
(2) Yes, it loaded quickly, but I experienced issues
(3) No, it loaded slowly
(4) No, I experienced technical issues
WF-06) Were you able to easily find contact information or a way to reach out for support?
(1) Yes, very easily
(2) Yes, but it took some effort
(3) No, it was difficult
(4) N/A
WF-07) If you accessed our website on a mobile device, how was your experience?
(1) Very Poor
(2) Poor
(3) Good
(4) Excellent
WF-08) Is there anything specific we can do to improve your experience on our website?
(1) Yes, and I’d like to provide details.
(2) Yes, but I don’t want to provide details.
(3) No, I’m completely satisfied.
(4) No, I can’t think of any improvements.